Last week, our very own Bill Lipsin — vice president of partners and alliances — was named by CRN as a Channel Chief this year, an award we are thrilled that Bill was chosen for. CRN is viewed by channel partners and technology vendors as one of the key publications and source of experts in channels. This award reinforces that Arbor is taking the necessary steps to be recognized as an important vendor for channel partners to consider as part of their portfolio.
The following is a recent Q&A conversation we held with Bill, delving into Arbor’s evolving channel and Bill’s thoughts on what makes Arbor’s channel program tick in a way that sets the company apart in the industry.
On February 21, Gartner issued a press release featuring research on DDoS and the enterprise from Avivah Litan, vice president and distinguished analyst at Gartner. One of the key findings,
Gartner: High-bandwidth DDoS attacks are becoming the new norm and will continue wreaking havoc on unprepared enterprises in 2013:
A new class of damaging DDoS attacks was launched against U.S. banks in the second half of 2012, sometimes adding up to 70 Gbps of noisy network traffic blasting at the banks through their Internet pipes. Until this recent spate of attacks, most network-level DDoS attacks consumed only five Gbps of bandwidth, but more recent levels made it impossible for bank customers and others using the same pipes to get to their websites.
The Arbor Networks eighth annual Worldwide Infrastructure Security Report offers a clear view into today’s network security threats and mitigation techniques. The report is based on survey data from 130 network operators and service providers around the world, collected from October 2011 through September 2012.
Within this year’s report, we examined security issues across network operators and service providers all over the world, including mobile network operators. We’ve captured a few of the findings that were the most striking from a mobile standpoint in the following infographic. (click image to enlarge)
Security Threats Facing Enterprise Networks – A Report Abstract from Arbor’s Annual Worldwide Infrastructure Security Report
The Arbor Networks eighth annual Worldwide Infrastructure Security Report, offers a clear view into today’s network security threats and mitigation techniques. The report is based on survey data from 130 enterprise network operators and service providers around the world collected from October 2011 through September 2012.
A new special report abstract summarizes the survey responses of enterprise network operators—providing insights into their most critical security challenges.
Enterprise Key Findings
Experienced DDoS attacks against their infrastructure.
Encountered DDoS attacks against customer- and partner-facing services.
Use firewalls or IPS for threat detection and 75% rely on these devices for DDoS attack mitigation, despite their drawbacks.
Believe their C-level executives are unaware of the threat DDoS attacks pose to Internet service availability.
Make DDoS part of their business risk management process for Internet service availability
With our 8th edition of the Worldwide Infrastructure Security Report out last week, our report authors have had a chance to sit back and revisit the findings from this years’ report. Rather than simply focus on the key findings from the report – which are evident as you read through just the first few pages – they’ve chosen to reflect on some of the more interesting or surprising findings from the WISR this year.
Arbor’s 8th annual Worldwide Infrastructure Security Report offers unique insight from network operators on the front lines in the global battle against DDoS and advanced threats. A closer look at the findings reveals that the more things change, the more they stay the same. THE […]
Kris Lamb talks about what makes his job so satisfying, what it takes to maintain a world-class engineering team, and what he prefers instead of Dilbert.
What’s the most enjoyable part of your job? There’s an amazing amount of talent, domain expertise and diversity on Arbor’s engineering team. Our people’s enthusiasm and commitment to helping customers secure their infrastructures in a cutting-edge way is, by far, the most satisfying part of the job.
And the most challenging part? Arbor is valued because of our expertise and our innovative approaches in solving what, at the end of the day, are large-scale network availability issues. But because we’re such a trusted partner, our customers hold us to a high standard. They rely on us to solve progressively harder problems around infrastructure security and network visibility. That’s a good challenge to have, but it’s a daunting one.
What are your responsibilities? My job is to ensure that Arbor is researching, developing and engineering all our solutions so they serve our customers’ requirements for network security and visibility. I’m responsible for the day-to-day operations of product development, and coordinating with product management and the office of the CTO to ensure we’re taking our products in the right direction, executing on our promise to customers, and solving problems when they turn to us for help.
How does the engineering organization engage with customers? There are basically three different types of conversations. The first is tactical and reactive, where the customer reaches out to us as their trusted advisor because they need assistance with a very specific issue. Examples include helping them customize a mitigation so they can stop a new type of availability attack or denial of service attack they haven’t encountered before, or doing some sustaining development to get out new, quick-hitting feature sets or patch rollups that allow them to address a near-term problem with their existing solution.
The second type of conversation is engaging with customers at the business level to understand where they’re taking their business, what their strategic focus is, what the drivers are for them, how they’re scaling, how they’re growing, and what issues they see themselves confronting down the road. The goal here is to align our roadmaps and feature development to their emerging problems and market areas.
The third type of conversation is to understand our customers’ technology landscape—separate from the business landscape—in terms of where they’re taking their network architectures and what are the technical and operational things they’re deploying. We also help them understand how the data center and provider networks are evolving, and how we can advise them as they build out their infrastructure for the future.
Can you talk about key areas of Arbor’s strategy? How are you strengthening the global business? We serve diverse vertical markets: from large service providers to hosting and data center providers to enterprise customers. But we also serve multiple geographies, each with different drivers and a different mix of customers. From an engineering perspective, we focus on understanding those horizontal segments: how different infrastructures and architectures are being deployed as a function of how different geographies service their customers, and what implications that has for our solutions. We’re developing a comprehensive feedback loop so that we have a better grasp of the customer context in various geographies.
What is engineering’s role in helping Arbor become a major player in the mobile market? From a research perspective, we’re very much focused on understanding the mobile landscape, where emerging security issues and infrastructure deployments are going, and what new challenges mobile brings with it that are fundamentally different from fixed-line network problems. We’re thinking about which features we can expose in our existing solutions that allow customers to protect the mobile infrastructure—and what new solutions are needed to solve infrastructure and subscriber security problems that are unique to mobile.
What are you doing to make engineering more partner-centric? We are looking at how we can make our products easier to use and faster to deploy so they’re more channel-friendly. Additionally, we’re identifying ways to deliver existing solutions in slightly different packaging and form factors to allow partners and customers more flexibility in how they consume Arbor’s technology.
How do you attract and retain a world-class engineering community? Arbor has an amazing density of topnotch, one-of-a-kind domain experts and engineers. These types of individuals are few and far between, so we take it very seriously when we bring someone onboard. They not only need the right capabilities; they need to be a good fit for Arbor’s culture, which is highly collaborative.
One thing that all world-class engineers have in common is that they want to work on important and extremely challenging problems. Because of the customer set Arbor has, and the security and availability problems we’re helping to solve, there’s no shortage of really interesting work for our engineers. That helps keep everyone sharp and highly engaged.
Dilbert: love him or hate him? I know this is hard to believe, but I’ve never read a Dilbert comic. For my management and office satire, I prefer the original British version of The Office.
Check out another great webinar from Tom Bienkowski, Director of Product Marketing for Arbor Networks. Harald Krimmel from circular Informationssyteme GmbH talks about how they are utilizing the entire Arbor solution to deliver a new in-cloud managed DDoS protection service from a new company they created called depulsio.
The Challenge: Build a carrier-independent DDoS protection solution for all data center operators.
The Solution: The Arbor Peakflow SP and Peakflow SP TMS solutions in the cloud for volumetric DDoSattacks; the Arbor Pravail APS solution in the data center for application-layer attacks; and Cloud Signaling for intelligent communication.
The Result: A carrier- and data center-independent solution that offers comprehensive DDoS protection for all data center operators.
In September, Arbor Networks participated in BrightTALK’s “Next Generation Threat Protection” virtual summit. The webinar we delivered was so successful, it became one of BrightTALK’s best attended, most popular webinars of the year! If you missed out on this significant event, a special “year-end update” is planned for Wednesday, Dec. 12, 11:00am Eastern Time/8:00am Pacific Time. Register today to attend this important session which examines the evolving DDoS threat and the mitigation strategies you should be implementing to protect your organization.
There are stories every single day lately about organizations all over the world being targeted and taken offline by cybersecurity attacks. Businesses today rely inordinately on Internet connectivity, now more than ever before. This is particularly true as more data and applications move to cloud-based infrastructure, losing Internet availability means losing the connection to the tools that run the business, things like the CRM or ERP systems, payroll and others. This makes Internet availability itself as critical to an organization today as electricity. Availability is everything. If a business is taken offline, they lose the ability to generate revenue from their customers. They can damage their reputation and brand. Not only that, they could lose their ability to operate their business effectively from the inside.