Arbor's security experts have written books on Internet worms and networking protocols as well as research on distributed denial of service attacks and Internet vulnerabilities. They frequently speak/present at global security events such as Black Hat, CSI, CanSecWest, and RSA, and often provide expert commentary for the media during widespread Internet attacks. Arbor's experts have a unique insight into global networks, as Arbor's customers include 70% of all service providers worldwide.