In this course, participants gain a comprehensive understanding of the Arbor e100 solution (“e100”) and its architecture. The course provides an overview of the many challenges that service providers face. The e100 offers an integrated suite of Service Logic Software (SLS) options that cover reporting, subscriber management, API writing and traffic monitoring—allowing far greater network visibility. Participants learn how to configure the e100 using its Web-based configuration tool (Configuration Manager) and how to generate reports with interactive graphs and charts via an easy-to-use Web user interface called Reporting Manager (RM). Additionally, participants learn how to interpret flow tables, subscriber applications, network signatures and e100 network placement.

Target Audience: Network operations personnel, service provider project/program managers and ISP support engineers.

Location: Open-enrollment courses are delivered at the Arbor training facility in Chelmsford, MA USA. A private, on-site course is available at customer locations worldwide.

Duration: Three days

Course Topics:

• IP Service Control System (IPSC) Overview
• e100 Service Element Architecture
• Server Element Architecture
• Policy Management
• Signature Detection
• Bandwidth Control
• Reporting
• Subscriber Manager
• System Monitoring

• Describe IPSC components.
• Identify typical network deployments.
• Explain how to manage an e100 service element.
• Describe server installation procedures for both single and redundant options.
• Perform FTP downloads of the latest released image.
• Explain service profile components and actions.
• Identify signature detection and intrusion techniques.
• Describe behavioral analysis mechanisms.
• Identify CLI commands used to obtain subscriber data, flow counts, policies, signatures and usage data.
• Perform configuration tasks using Configuration Manager (CM).
• Describe bandwidth management techniques and their network impact.
• Perform report generation tasks using RM.
• Describe Subscriber Manager (SM) functionality.
• Perform network monitoring tasks.